Item Availability

The fulfillment process for the majority of in-stock orders begins as soon as your online purchase is completed. Items are shipped as soon as your payment is approved, the item is located, and the shipping address is confirmed and verified.

Items that are pre-ordered are not in stock, but available for advanced order on our website. A pre-ordered item is shipped directly to your chosen shipping address once it is available in stock.

Tracking Your Order

Tracking numbers are assigned to packages upon shipping from our center. You may find these tracking numbers in your shipment confirmation email or your order history on The carrier will usually be able to provide information about your package after 48 hours.

Tracking availability varies depending on the type of item(s) you purchased, the shipping method you selected at checkout and the carrier that’s delivering your item(s). On occasions, orders are delivered via a carrier that does not offer the ability to track a package.

Shipping Method:

Shipping times vary depending on which shipping method is chosen at the checkout.

USPS Shipping : 1-3 Business Days*

Free Shipping : 3-5 Business Days*

Flat Rate Shipping: 5-8 Business Days*

Average Estimated economy shipping delivery times:

USA: 3-5 business days

Canada: 5-10 business days

World: 10-20 business days

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.

^ For most major markets. The average number of days may vary depending upon origin and destination.
* To most U.S. destinations